Our Insurance BPO Services
Insurance Support World is a leading BPO insurance services provider serving clients across the globe. Embracing digital tools, enhancing customer experience, and meeting complaint risks while maintaining operational margins are blurring the lines of success for insurers. Our insurance BPO services provide a headspace to innovate, address these challenges, and optimize processes.
Insurance Support World encourages insurance businesses to widen the reach and scope of their services to address the needs of all types and sizes of markets. We help optimize business operating models to fit into an efficient, optimized, sustainable structure to be agile and future-ready.
ISW’s insurance BPO services are designed to meet the very needs of the evolving insurance industry. Our insurance bpo services are end-to-end, resilient, and adaptable to fit the diverse requirements of insurers and reinsurers. We harness the power of domain-driven design to establish operating models that are lean, agile, and outcome-oriented.
New Business and Underwriting Support
- Channel Support
- Quotes
- Premium Calculations
- Sales / Quotes acceptance & Conversion
- Actuarial Support
- Exposure Assessment
- Underwriting Support
- Verification / Validation
- Fulfilment
- Follow up
- Policy Issue
- New Business Rating
Policy Administration
- Policy Changes
- Certificate Issuance and Re-issue
- Adjustments / Endorsements / Rider & Coverage Changes
- Lapses
- Renewals and Quotes
- Cancellations
- Remittance
- Reconciliations
- Refunds
- Billing
- Premium Mode Change
- Bank Changes
- Premium Audits
Broking Services
- Prospect Profiling
- Placement and Submission Support
- Invoicing
- Policy Administration
- Claims
- Data Analytics
- Business Intelligence and Insights
Claims Management
- Claim Setup
- Liability assessment
- Adjudication
- Supply chain management
- Subrogation and Recoveries
- Claim Settlement
- Claims Audit
- Reserving
- Personal Injury claims
- Fraud Checks
- 3rd Party Payments
- Debt management
Legal Services
- Personal Injury Claims Processing & Litigation Support
- Regulatory Research
- Contract Management & Corporate Legal Services
- Company Secretarial Services
- Research Support
- Legal Transcriptions
Insurance Accounting
- Accounts Payable
- Accounts Receivable
- Financial Reporting
- Regulatory Reporting
- Payroll Processing
- Treasury
- Capital Management
- General Ledger
- Financial Planning and Analysis
- Asset Management
- Commissions Management
- Policy Holder Accounting
- Investment Reporting
- Tax Preparation
Insurance Analytics
- Distribution Analytics
- Product Performance
- Marketing Analytics
- Claims Analytics Reserving
- Underwriting Analytics
- CAT Modelling Pricing
Certificate of Insurance
- Processing COI
- COI Management
- COI Validation
- Renewal Requests and Compliance Reporting
- Revise Certificates After Renewals
Who We Serve
Carriers
Our top-notch services for carriers range from new-business setup to policy administration, maintenance, and servicing to claims management and renewals.
MGAs
We assist MGAs in managing their regular back-office tasks through personalized outsourcing solutions that help in maximizing revenue and market reach.
Wholesalers
We have mastered domain expertise and adapted market smartness to help wholesalers outperform in their segments and increase their income.
Retail Brokers
We help retail insurance brokers across all the major products and services spanning different world zones, eventually maximizing their returns and minimizing risks.
Optimize Your Business Growth by Hiring a Team of Experienced Professionals
Why Choose ISW For Insurance BPO Services?
Insurance Support World has been catering to a broad spectrum of insurers and reinsurers in world geographies. With our proven delivery and engagement commitment, our insurance bpo services are best suited to be your strategic partner in your journey to be a leading insurance player in the industry. Our Insurance Business Process Outsourcing Services Include:
Domain-led process optimizations bring positive outcomes for our clients
Global clientele provides deep ecosystem understanding
End-to-end service delivery excellence transform business functions
Platform-agnostic 360-degree technology support enables swift operations
Senior-level engagement commitment brings accountability and continuous supervision
Testimonials
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