Internally, under-performing commission systems are sometimes a fiscal drain for insurance companies. Absence of functionality or tractability can inflate FTE expense, bring in manual workarounds into the procedure, and magnify error rates and cost. Overpayments can lead to heavy deprivations for every million dollars of commissions compensated. In addition to the undue cost of carrying off the function, there is an opportunity cost because of incapacity to sustain a corporate strategy or amend producer relations.

It is essential for insurance carriers to have effectual processes in place to evaluate sales channel performance or even manage the commission procedure. Rendering acceptable and competitory levels of service to field agents is a mandatory these days. Insurance Support World’s domain insight and technical experience spreads over the channels, insurance products, and the business operations to establish and support end to end compensation systems.

Insurance Support World offers Technology Consulting and Implementation Expertise so as to enhance the commission system and modernize it. At ISW, you get:

Domain Expertise

We employ and support the best insurance business and technology consulting talent, i.e. people who have vast industry expertise.

Business-Driven Solutions

The solutions that we offer to our clients are delivered on the backbone of 8 years of global experience, top-notch facilities and a wide spectrum of technical expertise.

Depth of Expertise

Insurance Support World has come up with a myriad of Commission Calculation and Disbursement solutions that function across primary lines of business.

Insurance Support World’s solutions for Commissions and Compensation Management include:

Application Maintenance and Enhancements to Commission Systems
Commission Accounting
Producer Commission Payable


Insurance Support World, our partner in back-office service for core insurance functions, has been instrumental in bringing significant efficiency into our processes. What started with streamlining data at the input level, and restructuring process flows to cut out non-value-added activities, gradually led to the emergence of revised operating models that are lean and which make efficient use of resources. These have reduced our operating costs significantly giving us better profitability.
Insurance AgencyHouston, Taxes
When we started working with Insurance Support World, our processes were cumbersome and time-taking. This was especially true for our claims management and our commissions management functions. Verifications, allocations, payments took a long time to process resulting in high costs. The ISW team streamlined these, brought in efficiency and flexibility that stabilized and strengthened the processes, and enabled us to focus into new-markets strategies.
P & C Insurance AgencyMiami, FL
We have been working with Insurance Support World for more than two years now. Through this period, they have automated a whole bunch of the processes that were tedious and time-taking, including processing of forms and follow-ups. With the processes getting smarter and more efficient, our customer experience metrices have improved. On the whole, we have been able to carve out a niche for ourselves in the traditional carrier segment.
An Insurance BrokerSan Jose, California
Insurance Support World has helped us redesign our routine back-office processes, making them straightforward and intuitive for policyholders. These have, in turn, resulted in heightened customer delight, giving us a lot more good name in the market. We attribute a large chunk of our business growth in the last two quarters to increased confidence and repeat business of our clients. Team ISW sure have set us on the right path!
An Insurance WholesalerPhoenix, Arizona
We have been able to deliver seamless experience to our customers across multiple channels owing to the sturdy backend support by Insurance Support World. They have given us an edge with respect to documentation management, data management and customer service. And so, despite the problems posed by the pandemic, we have been able to increase our customer base across existing and new states. All on the basis of our strong back-office. Thanks ISW!
An Insurance CarrierNorfolk, Virginia

Latest Blogs

Build your understanding of the insurance worlds’ trends, technology and disruptions

Avoid Growth Pangs – Outsource to Insurance BPO Services Providers
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Avoid Growth Pangs – Outsource to Insurance BPO Services Providers
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Everything you Need to Know About Insurance Business Process Outsourcing
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Several issues plagued the current insurance industry landscape. On the one hand, insurers have to contend with strict laws and fierce competition. They struggle with shrinking operational margins‌. Customers’ rising expectations for top-notch services make navigating the market even more difficult. Operating in such a setting is challenging, and you will need more than just...

ISW brings over 15+ years of industry experience and a team of 500+ professionals serving a wide range of clients worldwide, leveraging our insurance niche skills, expertise, and experience for higher operational productivity and process optimization.

ISW acts as a partner in growth by adding value to unleash your limitless potential.

Since 2009, global experience in delivering insurance BPO solutions
Skilled team of experts with proven success in generating process efficiencies
Well-defined workflows to reduce delays and errors
24x7 operations to deliver the time zone advantage
Creating operational efficiencies and growth opportunities within your organization
Cost-effective services in keeping with competitive industry standards
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