Insurance Back Office Support
Worldwide, the insurance industry is going through a phase of disruption owing to changes in the markets, business climate and in widening client requirements. In this ever-changing environment, it has become imperative for insurers to evolve with more impactful value proposition for their customers and stakeholders. In the backdrop of these changes, insurance back office services have acquired wider importance and greater urgency.
After all, smart and efficient insurance back office support cannot only be a pillar of strength to insurance carriers, but can also drive their transformation, new market forays and product enhancements.
Insurance Support World is at the forefront of the back office industry guiding insurance companies through these imperatives of changing times and requirements. We custom design process-driven solutions for each segment of the industry addressing every aspect of the function, driving efficiencies through our well-charted operating models and making them resilient and future-ready.
Our domain expertise has been strengthened through years of servicing a wide spectrum of clients across the globe. Our end-to-end insurance back office solutions provide 360-degree value to client organisations. The goal is to streamline processes, establish quality protocols, transform the function, and make it capable to take on increased challenges in the marketplace.
Our Insurance Back Office Services
New Business and Underwriting Support
- Channel Support
- Quotes
- Premium Calculations
- Sales / Quotes acceptance & Conversion
- Actuarial Support
- Exposure Assessment
- Underwriting Support
- Verification / Validation
- Fulfilment
- Follow up
- Policy Issue
- New Business Rating
Policy Administration
- Policy Changes
- Certificate Issuance and Re-issue
- Adjustments / Endorsements / Rider & Coverage Changes
- Lapses
- Renewals and Quotes
- Cancellations
- Remittance
- Reconciliations
- Refunds
- Billing
- Premium Mode Change
- Bank Changes
- Premium Audits
Broking Services
- Prospect Profiling
- Placement and Submission Support
- Invoicing
- Policy Administration
- Claims
- Data Analytics
- Business Intelligence and Insights
Claims Management
- Claim Setup
- Liability assessment
- Adjudication
- Supply chain management
- Subrogation and Recoveries
- Claim Settlement
- Claims Audit
- Reserving
- Personal Injury claims
- Fraud Checks
- 3rd Party Payments
- Debt management
Legal Services
- Personal Injury Claims Processing & Litigation Support
- Regulatory Research
- Contract Management & Corporate Legal Services
- Company Secretarial Services
- Research Support
- Legal Transcriptions
Insurance Accounting
- Accounts Payable
- Accounts Receivable
- Financial Reporting
- Regulatory Reporting
- Payroll Processing
- Treasury
- Capital Management
- General Ledger
- Financial Planning and Analysis
- Asset Management
- Commissions Management
- Policy Holder Accounting
- Investment Reporting
- Tax Preparation
Insurance Analytics
- Distribution Analytics
- Product Performance
- Marketing Analytics
- Claims Analytics Reserving
- Underwriting Analytics
- CAT Modelling Pricing
Certificate of Insurance
- Processing COI
- COI Management
- COI Validation
- Renewal Requests and Compliance Reporting
- Revise Certificates After Renewals
Who We Serve
Insurance Support World caters to the full spectrum of insurance clients from carriers, MGAs to wholesalers and retail brokers.
Carriers
Our insurance experts provide specialized solutions to carriers across various domains, including home and property, life, disability, health, and automobile.
MGAs
Our premium insurance back office services, like underwriting, policy management, and claims administration, ensure that MGAs are future-ready.
Wholesalers
Insurance Support World assists wholesalers across critical geographic regions, managing their business and building new go-to-market strategies.
Retail Brokers
Our insurance back office solutions have strengthened customer relationships and helped them drive business growth and expansion.
Optimize Your Business Growth by Hiring a Team of Experienced Professionals
Why Choose Us as Your Insurance Back Office Services Provider?
Providing insurance back office services to over 100 global customers
Exclusive Insurance Competency Center lead by industry experts
LOMA-certified
99% success in handling projects
Re-imagined operating models for flexibility and agility
Quality-driven process transformation
Driving continuous productivity through data-driven process improvements
Enabling cost optimization through automation of low value work
Testimonials
Latest Blogs
Build your understanding of the insurance worlds’ trends, technology and disruptions
AI in Insurance – A Revolution in the Making
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A Complete Guide to Insurance Back Office Operations
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Automated Insurance Underwriting: Empowering Insurtech for Scalability
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