6
November, 2018
Outsourcing & Insourcing

Every business industry is under tremendous pressure whether to handle the tasks in-house or outsource or go for a hybrid approach. Today with the changing market trends, this move has become turmoil for businesses and the insurance sector is not excluded from this phenomenon. However, the answer is not simply black or white! If we consider the claims management process – a tedious and labor-intensive task, it blurs the lines between insourcing and outsourcing. In general, there is no need…

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4
October, 2018
client retention practices

The insurance sector faces numerous challenges when it comes to client satisfaction. Why? Insurance agency has a number of claims to process, policies to sell, and put in maximum efforts to acquire new clients.  But are you aware of the statistics that insurers spend five times more on acquiring new clients as compared to retaining customers? Well, that’s true! So why not focus on an easy and cost-effective way to enhance your overall profitability. To truly excel in this dynamic…

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19
March, 2018
Is Artificial Intelligence Reshaping Insurance Industry?

Along with big e-commerce companies, the technology has impacted insurance businesses as well. The way customers shop online products in the same way they can buy policies as per their requirement. It might sound weird, but it is the reality. Insurance businesses have left behind their obsolete way of working and embracing various technologies for their insurance process. According to an analysis, 75% of consumers across the world are satisfied with digital insurance information. In today’s market, consumers demand tailored…

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28
November, 2017
2018: Time for insurance companies to embrace the digital transformation!

It is contradictory to understand that digital technology has made the business processes more efficient and companies these days are advised to embrace its benefits.  Moreover, digital technology has driven some companies to become clear market winners, but for many companies its impact has exhausted corporate earnings and destroyed the overall value of an industry. So in reality, it’s not the companies but the consumers that are ultimate champions. Thus, it is likely to be in insurance sector. From many…

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20
November, 2017
Outsource Commission Management

Commission management is an important aspect in every insurance business. Undoubtedly, it’s a complex and time consuming process that needs to be handled precisely, as the charges assessed by every broker or agents varies. There are various challenges faced in handling commission management such as alternative investments, risk management, improper resources, etc. So the best way to overcome these challenges is to outsource commission management process as there are various benefits an insurance carrier can gain at an affordable cost…

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8
November, 2017
insurance process outsourcing

Outsourcing is the new buzz word now-a-days. It has been a customary practice and is speculated to have subsisted since a long time now. However, it wasn’t until 1989 that outsourcing was officially recognized as being one of the business strategies. In 1990s, as the businesses started working on new ways to boost their financial condition, they arrived at an idea to outsource certain tasks that weren’t linked to their primary business operations. Tasks like accounting, legal support, insurance back…

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31
October, 2017
Insurance Outsourcing Services

Today, there’s not a single industry, which has not been touched by the outsourcing industry. All this started with simple outsourcing back office operation; that worked exponentially well and encouraged the business firms to outsource their business processes. Outsourcing is well known for cost reduction, improving business efficiency and customer service standards. These outsourcing firms believe in providing quality service that meets the business standards without downsizing the reputation of the firm. But, how these services impacted the insurance industry?…

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25
September, 2017
insurance back-office outsourcing

The focus of any industry in today’s severely competitive business environment is to maximize operational efficiencies, emphasize on core activities and cut out flab that drags down growth and profitability. This is true for the insurance business too which has actively implemented ways and means that has enabled it to maintain quick and exponential business development. It has to be remembered that the core activity of the insurance sector is selling policies. Anything else is considered to be supporting services…

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20
September, 2017
Insurance Back Office Process

Technology has brought a revolutionary change among the different business industries and one of the most affected industry is the Insurance sector. With an advancement in technology, insurance industry has left behind the obsolete way of working and are innovating their processes with the help of latest trend arising in the market at global level. The goal of reducing the operational costs, improving business processes and streamlining the back office operations is turning into reality. The insurance sector is growing at…

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18
September, 2017
Insurance Outsourcing Services

In this complex business environment, substantial change is being observed by the insurance sector and the reason behind this is the changing market and regulatory norms. To survive in the competitive market, it has become necessary for the insurance companies to outsource their Insurance back-office operations. However, service-oriented firms are under constant pressure from the market as compared to other industries, as they have to work according to customer expectations. What happens is that the insurance carriers have to manage…

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