Outsource New Business Services

In today’s fast-paced and ever-evolving business landscape, staying ahead of competition, and meeting customer expectations are vital for a business’s success. This is especially true in the realm of new business servicing, where insurance companies navigate complex requirements, changing market dynamics, and rising customer expectations to deliver efficient and effective solutions to their clients.

At Insurance Support World (ISW), we understand these requirements, recognize that customer satisfaction and retention are paramount for insurers, and have therefore designed our new business servicing solutions to address these very challenges. We leverage the latest technologies and industry best practices to offer tailored solutions that streamline operations, automate processes, optimize investments, and harness data-driven insights. Our new business servicing solutions address the unique needs of our clients, and play a pivotal role in driving growth, improving customer satisfaction, and in shaping their future course.

New Business and Underwriting Support
  • Channel Support
  • Quotes
  • Premium Calculations
  • Sales / Quotes acceptance & Conversion
  • Actuarial Support
  • Exposure Assessment
  • Underwriting Support
  • Verification / Validation
  • Fulfilment
  • Follow up
  • Policy Issue
  • New Business Rating
Policy Administration
  • Policy Changes
  • Certificate Issuance and Re-issue
  • Adjustments / Endorsements / Rider & Coverage Changes
  • Lapses
  • Renewals and Quotes
  • Cancellations
  • Remittance
  • Reconciliations
  • Refunds
  • Billing
  • Premium Mode Change
  • Bank Changes
  • Premium Audits
Broking Services
  • Prospect Profiling
  • Placement and Submission Support
  • Invoicing
  • Policy Administration
  • Prospect Profiling
  • Placement and Submission Support
  • Invoicing
  • Policy Administration
Claims Management
  • Claim Setup
  • Liability assessment
  • Adjudication
  • Supply chain management
  • Subrogation and Recoveries
  • Claim Settlement
  • Claims Audit
  • Reserving
  • Personal Injury claims
  • Fraud Checks
  • 3rd Party Payments
  • Debt management
Insurance Accounting
  • Accounts Payable
  • Accounts Receivable
  • Financial Reporting
  • Regulatory Reporting
  • Payroll Processing
  • Treasury
  • Capital Management
  • General Ledger
  • Financial Planning and Analysis
  • Asset Management
  • Commissions Management
  • Policy Holder Accounting
  • Investment Reporting
  • Tax Preparation
Insurance Analytics
  • Distribution Analytics
  • Product Performance
  • Marketing Analytics
  • Claims Analytics Reserving
  • Underwriting Analytics
  • CAT Modelling Pricing
Certificate of Insurance
  • Processing COI
  • COI Management
  • COI Validation
  • Renewal Requests and Compliance Reporting
  • Revise Certificates After Renewals

Optimize Your Business Growth by Hiring a Team of Experienced Professionals

Outsource New Business Setup Services

Why Outsource New Business Setup Services to ISW?

ISW’s new business set-up services are tailored servicing solutions for the insurance industry. With over sixteen years of industry experience, ISW has been consistently delivering new business solutions that enhance process efficiencies, mitigate risks, save time, optimize costs, and provide exceptional customer experiences at a global standard.

At ISW, you will get:

SLA-driven, reliable and consistent solutions
Transparency and accountability throughout the engagement
Regular tech-upgrades to meet evolving market demands
Scalability and future-readiness for long-term success

Our Value Proposition

Outsourcing Experts

We leverage our teams’ specialized knowledge, extensive experience, and advanced skills to provide exceptional business outcomes to clients, enabling them to achieve their business goals.

software tools

Our designed-to-win transition methodology ensures a seamless movement of processes from client to our teams, guaranteeing process health and business continuity during knowledge transfer.

software tools

At ISW, we are committed to delivering excellence without compromising on affordability. Our cost-effective solutions make us a trusted partner for insurers looking to maximize their ROI.

software tools

Our customer-centric approach emphasizes delivering exceptional, personalized customer service and support and earning the trust and loyalty of our valued clients, improving our credibility in the market.


We reached out to ISW to help streamline our new business set up process in the aftermath of Covid-19. Within a very short time, they have completely transformed our processes making them faster and better. Their process experts, both proficient and attentive to detail, have completely streamlined our operations. The improved efficiency and faster turnaround have made our customers very satisfied
Independent Insurance Agent, Columbia, Maryland
We are delighted with the new business set up services provided by ISW. They have consistently delivered in terms of speed, accuracy, and overall quality. Their team not only understands our specific requirements, and delivers personalised and exceptional results, but also guides our teams with best practises, mapping out all our options and explaining necessary requirements
P&C Insurance Company, San Antonio, Texas
Considering our existing relationship with ISW as our Insurance services provider, we approached them for new business set-up services. This, has since been a game-changer for our business. While successfully navigating complex regulatory and framework requirements, they have provided us with an efficient and seamless processes, and comprehensive coverage tailored to our budget. We are grateful for their consistent standard of work, and commend their professionalism and commitment to excellence
Insurance Carrier, Heathrow, Florida
Outsourcing our new business set up requirements to ISW has been one of our judicious decisions of recent times. Their team, with a deep understanding of the insurance industry, have also helped us streamline and optimize our operations. Their exceptional customer service, a proactive approach and sincere dedication to our success have made them a valuable partner
Texas Insurance Agent
As a firm and a long-time client, we are delighted with the new business set up services provided by ISW. Bringing a high level of expertise and modernisation to our processes, their changes have resulted in significant cost-optimisation and savings, and have strengthened our customer relationships. Their team has always delivered a high quality of output, and have been responsive, and reliable to work with
Insurance Company, Bradenton, FL
We have been partners with ISW for close to seven years now. Naturally, they were our preferred choice for our insurance company's new business set-up requirements. As always, they provided comprehensive solutions and a commendable attention to detail that have drastically simplified our operations, allowing us to focus on expanding our business. Their professionalism, emphasis on collaboration, and complete commitment make them an excellent service provider
Wholesale Insurance Broker, Atlanta, GA

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It has been our endeavour to be the top choice partner for insurance companies globally.

Through the last sixteen years, our team of qualified insurance specialists have successfully served clients in more than five countries, including the U.S., Canada, the U.K., Australia, and New Zealand. This extensive experience has honed our domain expertise and has provided us with a global perspective. Guided by our commitment to excellence, we offer customized new business services that generate significant customer and business value for our insurance clients.

By entrusting your new business services to ISW, you will get:

Optimized operations with improved efficiency
Enhanced productivity with mitigation of bottlenecks
Strengthened customer relationships
Strong capability to navigate the evolving insurance landscape
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